Legal

Telehealth Consent Policy

Effective date: November 15, 2026 · Last updated: November 12, 2026

This policy explains how telehealth (virtual) visits work at RENEWL Longevity, what they can and cannot do, and what you agree to when you choose a virtual visit. Please read it before your first telehealth appointment.

In short: telehealth visits are available only to patients physically located in Michigan at the time of the visit. Some care, including starting testosterone therapy, requires an in-person visit. Telehealth is not for emergencies. You can choose an in-person visit or withdraw your consent at any time.

1. What Telehealth Means at RENEWL

Telehealth is the delivery of health care using secure, real-time video or phone instead of an in-person visit. At RENEWL, telehealth visits are conducted by Thomas Nabity, MD, Medical Director (Michigan Physician License No. 4301083370). Dr. Nabity may review your health history, symptoms, lab results and goals, discuss options with you, and recommend next steps.

2. Who Can Use Telehealth

Telehealth visits are available only to patients who are physically located in Michigan at the time of the visit.
We will ask you to confirm your location at the start of every visit. If you are outside Michigan, the visit will be rescheduled.
You must be 18 or older and able to verify your identity.

3. Care That Requires an In-Person Visit

Testosterone therapy requires an in-person first visit before it can be prescribed.
Lab draws, IV therapy, injections, body-composition scans and other hands-on services take place at our Rochester clinic.
Dr. Nabity may decide at any time that an in-person visit is needed to provide safe, appropriate care.

4. Benefits and Limitations

Telehealth can save you travel time and make follow-up visits easier. It also has limits:

Dr. Nabity cannot perform a physical examination during a virtual visit, so some information may not be available.
Poor connections or technical problems can interrupt or delay a visit. If that happens, we will try to reconnect or reschedule.
Dr. Nabity may decide that telehealth is not appropriate for your concern and recommend an in-person visit instead.

5. Prescriptions

A telehealth visit does not guarantee that a prescription will be issued. Prescription medication may be recommended only if clinically appropriate after a medical evaluation by our provider. Not all patients qualify. When a prescription is issued, it is dispensed by a licensed U.S. pharmacy. Prescriptions cannot be refunded, as described in our Refund & Cancellation Policy.

6. Privacy and Security

Telehealth visits take place over a secure video or phone connection. Visits are not recorded.
Information from your visit becomes part of your medical record and is protected as described in our Privacy Policy and Patient Portal & App Privacy Policy.
Please join from a private location, on a device and network you trust. You are responsible for the privacy of your own surroundings during the visit.

7. Emergencies

Telehealth is not for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. If a medical emergency arises during a visit, Dr. Nabity may contact emergency services using the location you confirmed at the start of the visit.

8. Your Rights

You may decline telehealth and request an in-person visit at any time.
You may withdraw your consent to telehealth at any time by contacting us. Withdrawing consent does not affect your right to in-person care.
You may ask questions about telehealth before and during any visit.
You have the same rights to access your medical records as you do for in-person care.

9. Fees and Cancellations

Telehealth visits are billed at the same rates as comparable in-person visits. RENEWL does not bill insurance. Cancellations, late cancellations and missed telehealth visits follow our Refund & Cancellation Policy.

10. Your Consent

By scheduling or taking part in a telehealth visit, you confirm that you have read this policy, had the chance to ask questions, and consent to receive care through telehealth. You will also be asked to accept this consent electronically during intake. Your consent remains in effect until you withdraw it.

11. Changes to This Policy

We may update this policy from time to time. Changes are posted on this page with a new effective date.

12. Contact Us

RENEWL Longevity, LLC
105 S Main St, Rochester, MI 48307
Email: info@renewllongevity.com
Phone: (248) 930-3535

This policy is part of our Terms of Service. It does not replace the consent forms you sign at the time of care.